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Case study · Ticketline

Modernizing a national ticketing platform without stopping sales.

Ticketline sells tickets for sport, music and theatre events across Serbia, online and through box offices, agents and business partners. We took over a large legacy system and are rebuilding it piece by piece while it keeps selling every day.

  • Web
  • iOS
  • Android

The challenge

The platform had grown over many years into a monolith that was hard to change. Organizers needed self-service tools, fans expected a modern shop and app, and stadium operators needed to see entries in real time on match day.

What we built

  • New API and an admin panel where organizers manage events, products, orders, invoices and reports themselves
  • New public web shop with sport, music, theatre and fan shop sections, in Serbian and English
  • iOS and Android app with seat selection, checkout, a prepaid wallet and personal tickets
  • Live gate dashboard for stadiums with entry charts and arrival forecasts during the match

Engineering highlights

  • Organizers can sign up and run their events without calling support
  • Serbian fiscalization built into the checkout
  • Card payments through multiple local and international providers
  • Restricted live-only access for match officials that expires when the match is archived

Tech stack

  • Laravel
  • Filament
  • Nuxt
  • React Native / Expo
  • MySQL
  • Docker

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